Refund Policy

At 824 Craftworks, we want you to be completely satisfied with your purchase. If you are not, you may return your item within 30 days of purchase.

Damaged Items:

If your item arrives damaged, please contact us within 24 hours of delivery with a receipt. We will arrange a refund or replacement. Please note: We do not offer refunds for items damaged after delivery. Please see our care page for how to properly care for your items.

For any questions or concerns, please reach out to us via help@824craftworks.com. Your satisfaction is important to us.