Warranty Policy

At 824 Craftworks, we take pride in the quality and craftsmanship of our products. While our items are built to last a lifetime, we understand that unforeseen material defects can occur. Therefore, we offer a limited lifetime warranty.

Warranty Details:

• If you discover a material defect in your product after the initial 30-day return period, please contact us. We will assess the issue and, if it qualifies under our warranty, we will repair or replace the item at our discretion.
• Please note that our warranty covers material defects and craftsmanship issues. It does not cover normal wear and tear, misuse, or damage resulting from accidents.
• To initiate a warranty claim, provide proof of purchase and a description of the issue. Our team will guide you through the process.
• We stand behind the enduring quality of our products and are committed to ensuring your satisfaction for a lifetime. If you have found a defect or have any questions regarding your purchase, please contact us at help@824craftworks.com.

This warranty policy complements your refund policy by offering additional assurance to customers regarding the durability of your heirloom-quality items.